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FAQ - Click on a question below to view the answer.
Can you represent me?
How do I register with you?
Is there any cost associated with registering?
Can I ask PWGSC directly about my clearance?
Will excelHR notify me when the clearance is processed?
What is a Security Clearance?
What are the levels of clearances?
How long will it take to process an Enhanced clearance?
Can Non-Canadians be granted a security clearance?
I’m not sure I have a clearance, how can I check this?
If I have a criminal record, can I still apply for a security clearance?
What could cause my clearance to take longer than usual to process?
Why would finger prints be required?
Where can I get fingerprints done?
Can I work within the Federal Government if I don’t have a security ...
Is excelHR responsible for my clearance?
What is the difference between Enhanced and Secret clearance? Can I ...
How can I obtain a copy of my security clearance briefing form?
How long will it take to process a Secret level security clearance?
How long is my security clearance valid?
Why would a company ask to "duplicate" my existing clearance?
How does your payroll process work?
Is all pay issued by direct deposit?
Are there any reasons I might not receive my pay?
Will you provide a confirmation of earnings letter if I need one?
What happens if I change financial institutions?
What is a timesheet?
How do I fill the timesheet out?
Who can sign the timesheet?
What if I work overtime?
What about vacation pay?
What if I don’t want taxes withheld?
What about T-4s?
When is payment for public holiday pay released?
What is your privacy policy?
How do I get my address changed in your system?
How can I reactivate my file?
Where are you located?
What are your hours of operation?
What is your Accessible Customer Service Plan?
Are all candidates interviewed?
Do you train candidates?
Do you test candidates?
Category: How To Register

Can you represent me?

Generally speaking, we place office professionals at all levels. Our main areas of expertise are: administrative support, information technology, accounting, human resources, communications, and specialized government professionals. Even if these areas do not directly match your skills or goals, feel free to send us a copy of your resume. We will retain it for future reference in the event that a position comes up requiring your skills.
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